Customer Service Representative (Taglish) - Remote Work from Bali

Kickstart your career in customer service with Concentrix while enjoying the flexibility of remote work from paradise! As a Customer Service Representative (Taglish), you'll be the voice of our clients, providing exceptional service from the beautiful locations of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung.

In this role, you'll handle inbound and outbound calls, resolve customer inquiries, and ensure their needs are met with our signature Taglish service. This isn't just a job; it's an opportunity to grow in a dynamic company known for its innovative solutions and commitment to employee development.

📋 Tanggung Jawab Pekerjaan

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate and friendly customer service in Taglish.
• Resolve customer inquiries and complaints efficiently.
• Maintain high customer satisfaction scores.
• Follow up on customer issues to ensure resolution.
• Adhere to company policies and procedures.
• Participate in training and development programs.
• Meet and exceed performance targets.

🎓 Kualifikasi & Syarat

• Fluent in Taglish (English and Indonesian).
• 1-3 years of experience in customer service or related fields.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Basic computer skills, including proficiency in Microsoft Office.
• Willingness to work remotely from Bali.
• Valid ID and work permit (if applicable).
• Enthusiasm for working in a fast-paced, customer-centric environment.

🛠️ Keahlian

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